{"id":241643,"date":"2024-10-07T01:01:42","date_gmt":"2024-10-07T07:01:42","guid":{"rendered":"https:\/\/isalab.mx\/comentarios\/"},"modified":"2025-02-17T08:02:55","modified_gmt":"2025-02-17T14:02:55","slug":"comments","status":"publish","type":"page","link":"https:\/\/isalab.mx\/en\/comments\/","title":{"rendered":"Comments"},"content":{"rendered":"

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Comments<\/h1>\n

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button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_enabled=”0″][\/et_pb_contact_field][et_pb_contact_field field_id=”tel” field_title=”Phone Number” min_length=”10″ max_length=”10″ allowed_symbols=”numbers” _builder_version=”4.26.0″ hover_enabled=”0″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” 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We make sure you that your data will be handled in accordance with our %22,%22checked%22:0,%22dragID%22:-1,%22link_url%22:%22https:\/\/isalab.mx\/en\/privacy-notice\/%22,%22link_text%22:%22privacy disclaimer.%22}%93″ fullwidth_field=”on” _builder_version=”4.26.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_contact_field][et_pb_contact_field field_id=”page_name” field_title=”P\u00e1gina” required_mark=”off” fullwidth_field=”on” _builder_version=”4.26.0″ _module_preset=”default” hover_enabled=”0″ custom_css_main_element=”display: none !important;” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_contact_field][et_pb_contact_field field_id=”page_url” field_title=”URL” required_mark=”off” fullwidth_field=”on” _builder_version=”4.26.0″ _module_preset=”default” custom_css_main_element=”display: none !important;” global_colors_info=”{}”][\/et_pb_contact_field][\/et_pb_contact_form][et_pb_text _builder_version=”4.26.0″ text_font=”Poppins|300|||||||” text_text_color=”#2b2b2b” text_font_size=”18px” text_line_height=”1.8em” header_2_text_color=”rgba(255,255,255,0.76)” max_width=”1000px” module_alignment=”center” custom_margin=”25px||25px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]At Isatel Laboratorios, we guarantee the services delivery are safe and reliable, complying with legal or regulatory specifications and requirements, in accordance with the NMX-EC-17025-IMNC-2018 (ISO\/IEC 17025:2017) standard. We consider complaints, suggestions or compliments as valuable sources of information to drive continuous improvement and satisfy or exceed our customers’ needs.[\/et_pb_text][et_pb_text _builder_version=”4.26.0″ text_font=”||||||||” text_text_color=”RGBA(255,255,255,0)” header_font=”||||||||” header_text_color=”RGBA(255,255,255,0)” header_2_font=”Poppins||||||||” header_2_text_color=”rgba(0,0,0,0.83)” header_2_line_height=”1.2em” background_layout=”dark” max_width=”1000px” module_alignment=”center” animation_style=”fold” animation_direction=”left” animation_intensity_fold=”10%” animation_starting_opacity=”100%” global_colors_info=”{}”]<\/p>\n

Complaint process<\/h2>\n

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The complaint is received, and identification is assigned to it<\/h4>\n

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Acknowledgement of receipt is sent to the customer<\/h4>\n

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Complaint is analyzed<\/h4>\n

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Customer is notified about the actions to be taken<\/h4>\n

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Actions to be taken are analyzed<\/h4>\n

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Customer is notified about the results<\/h4>\n

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Closing of the complaint<\/h4>\n

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\u00bfListo para solicitar tus pruebas de Laboratorio?<\/h2>\n

[\/et_pb_text][et_pb_divider color=”#95c542″ divider_position=”center” divider_weight=”3px” _builder_version=”4.26.0″ max_width=”50px” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”10%” animation_starting_opacity=”100%” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_contact_form email=”contacto@isalab.mx” custom_message=”Nombre: %%name%%||et_pb_line_break_holder||Apellidos: %%lastname%%||et_pb_line_break_holder||Telefono: %%tel%%||et_pb_line_break_holder||Correo: %%email%%||et_pb_line_break_holder||Enviado desde: %%page_name%%||et_pb_line_break_holder||URL: %%page_url%%||et_pb_line_break_holder||Mensaje: %%message%%” success_message=” Mensaje enviado. 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button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”page_name” field_title=”P\u00e1gina” required_mark=”off” fullwidth_field=”on” _builder_version=”4.26.0″ _module_preset=”default” custom_css_main_element=”display: none !important;” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”page_url” field_title=”URL” required_mark=”off” fullwidth_field=”on” _builder_version=”4.26.0″ _module_preset=”default” custom_css_main_element=”display: none !important;” global_colors_info=”{}”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer Section” module_id=”contacto” _builder_version=”4.26.0″ background_color=”#041c2c” custom_padding=”90px||30px||false|false” animation_style=”fade” global_module=”241762″ saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ admin_label=”Footer Area” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/isalab.mx\/wp-content\/uploads\/2024\/08\/logos-isatel-blanco.png” title_text=”logos-isatel-blanco” _builder_version=”4.26.0″ _module_preset=”default” module_alignment=”center” animation_style=”fade” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text ul_type=”none” admin_label=”Title” _builder_version=”4.26.0″ text_font=”Poppins||||||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”16px” text_line_height=”1.8em” ul_font=”Poppins||||||||” ul_text_align=”center” header_font=”||||||||” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”24px” header_2_line_height=”1.4em” text_orientation=”center” background_layout=”dark” custom_margin=”||15px|” custom_padding=”|||” animation_style=”fade” global_colors_info=”{}”]<\/p>\n

Contact<\/h2>\n

Avenida Tamaulipas 1172\u20133,
\nCol. Garcimarrero, Alcald\u00eda \u00c1lvaro Obreg\u00f3n, C.P 01510, Mexico City.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text ul_type=”none” disabled_on=”off|off|off” admin_label=”Title” _builder_version=”4.26.0″ text_font=”Poppins||||||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”16px” text_line_height=”1.8em” ul_font=”Poppins||||||||” ul_text_align=”center” header_font=”||||||||” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”24px” header_2_line_height=”1.4em” text_orientation=”center” background_layout=”dark” custom_margin=”||15px|” custom_padding=”|||” animation_style=”fade” global_colors_info=”{}”]<\/p>\n

Telephone numbers<\/h2>\n

+52 55 7095 8047
\n+52 55 7095 2547
\ncontacto@isalab.mx<\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}”]